I have a pending personal injury case. My lawyer is often on the phone when I call and my call is forwarded to her paralegal. I don’t want to talk to the paralegal – I want to talk to my lawyer. The paralegal is helpful and can usually my question, but I would rather speak to the person I hired. What should I do?
You didn’t hire a lawyer, you hired a law firm. In our firm a team of people works together to help every client. The paralegal is an important part of the team.
Our law firm’s paralegals are very involved in the case. They help us communicate with clients and do many other important tasks.